Indian outsourcers WNS and HCL Technologies have each acquired separate strategic assets, including the offshore unit of insurance giant Aviva and the financial services division of UK outsourcer Liberata. These deals have highlighted three important trends within the industry: the move away from captives, the increasing focus on the insurance vertical and the maturity of the Indian BPO market.
India-based outsourcer WNS has announced the GBP115 million ($228 million) purchase of Aviva Global Services (AGS), the captive offshore unit of insurance giant Aviva. As part of the acquisition, WNS, which is majority-owned by private equity shop Warburg Pincus, will continue to provide services to Aviva: the two companies inked a 100 month agreement that will provide WNS with approximately $1 billion in service revenue. Soon after this announcement, HCL Technologies, another Indian IT services provider, revealed the acquisition of Liberata Financial Services (LFS), a division of the UK outsourcer that serves the life and pension industry. The deal price was not disclosed, although the fixed assets have reportedly been valued at $2 million.
India-based outsourcer WNS has announced the GBP115 million ($228 million) purchase of Aviva Global Services (AGS), the captive offshore unit of insurance giant Aviva. As part of the acquisition, WNS, which is majority-owned by private equity shop Warburg Pincus, will continue to provide services to Aviva: the two companies inked a 100 month agreement that will provide WNS with approximately $1 billion in service revenue. Soon after this announcement, HCL Technologies, another Indian IT services provider, revealed the acquisition of Liberata Financial Services (LFS), a division of the UK outsourcer that serves the life and pension industry. The deal price was not disclosed, although the fixed assets have reportedly been valued at $2 million.
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