IBM signs 5-year deal with Sankara Nethralaya

IBM has formally inked a five-year deal with Sankara Nethralaya to implement an integrated IT management solution on the lines of software as a service. Called Network Operations Center-Inside (NOC-I), the subscription-based offering comprises of modules such as automated IT monitoring, IT inventory management, service desk operations and IT traffic analysis. The software also creates daily reports based on tracking the entire hardware and software inventory in an organisation. The software is vendor neutral and provides free upgrades, unlimited email and telephone support. Sankara Nethralaya has 700 computer systems across Chennai, Bangalore and Kolkata. The company first implemented NOC-I in May and have seen cost savings of 60 per cent until now.